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The Importance of Managing Your Online Operations

By December 7, 2012May 11th, 2021News & Events

Don’t let your online operations manage themselves. This is not only dangerous, but completely irresponsible. If you let online operations go without your leadership, you will have a huge control problem on your hands. If you don’t control it, others will, and this doesn’t always mean good things. Complaints on your Facebook wall shouldn’t go unanswered. Your website shouldn’t be down for six hours because no one bothered to check on it. Be involved in your online operations by following the tips below.

Check in on your Social Media Activity

Don’t let your social media pages ever go unmonitored for more than a day or so. It’s very important to make sure you know that each channel is being used by those who visit your webpages. What’s even more important is to know if you’re spending your money wisely on any ads you’re running in these places. At minimum, you should at least see how many people are interacting with your content, and what time of the day people are most active with your posts.

See How You’re Doing in Comparison to Leaders

Your niche likely has people that you look up to because they are successful, and it’s important to know what they’re doing on their channels too. Whatever they are doing on their social media pages and websites is something you probably want to consider doing too. Don’t check on them every day, but do so on a regular basis.

Have Short Meetings Regularly

No one wants to sit around and have long meetings discussing all of their findings, but you should check in with all of your employees that manage different aspects of your Internet presence on a regular basis. What have they changed lately? What have they figured out works better than their last engagement attempts? Take these short meetings and assess performance rates and effectiveness as well.

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.