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January 21, 2015

How To Properly Handle Big Mistakes

One truth exists in every business: there will always be a customer who is dissatisfied with something about your product or service. Truth be told, there are some people who will never be satisfied no matter how well a product or service meets their expectations. Yet without customers, including the always-dissatisfied…
November 1, 2013

How to Handle Your Business Getting Hacked

Despite all of your security measures, your worst nightmare has happened anyway: you’ve been hacked. Now, not only do you have to figure out what was stolen, you have to alert your customers, make sure you can patch the problem, and maybe even bring a few security experts in your…