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Some Apple iPhone 8’s May Have A Manufacturer Defect

By September 9, 2018June 3rd, 2022Technology News

Do you own an iPhone 8? If so, you may have problems. Apple has recently reported that a small percentage of iPhone 8s “contain logic boards with a manufacturing defect.

Affected devices may experience unexpected restarts, a frozen screen, or won’t turn on.”

The company has isolated the defect to phones manufactured between September 2017 to March 2018, in Hong Kong, India, Japan, China, New Zealand, Macau, and the United States.

To find out if you’ve got one of the impacted iPhone 8s, head to the company’s website and use the tool they’ve placed there, entering your phone’s serial number. If your phone is one of the defective devices, Apple will repair it free of charge for up to three years after the sale.

Note, however, that some types of damage may incur fees to repair, specifically in the instance of a cracked screen or similar.

Apple’s handling of the issue has so far been quite good. They were quick to acknowledge the mistake and isolate it to a very specific frame of time, and equally quick to create a checking tool. Their repair policy is generous, as is the impressive three-year window.

It’s unfortunate that the manufacturing error occurred. However, the reality is that many companies would not have been as forthcoming as Apple has been, nor as generous with their repair policy.

Kudos to Apple for their handling of the issue. If you’re considering buying a new iPhone, don’t let this hiccup change your mind. Although the company isn’t perfect, you’ll find few companies that can top Apple in terms of taking care of their customers. There’s a reason their customers are more like fans, and companies of all shapes and sizes would do well to emulate Apple as best they can.

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.