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MySpace Permanently Lost Large Amounts Of User Data

By April 16, 2019May 19th, 2022Technology News

Are you or were you a MySpace user?  If so, we have bad news.

The struggling company recently announced that when they attempted to migrate all user data to new servers, something in the process went wrong.

As a result, massive amounts of user data was lost.

The only way to describe the loss is catastrophic, with the company reporting that most user-uploaded videos, songs and photos added to the site between 2003 and 2015 are gone with no hope of recovery.  More than a decade’s worth of content, gone in the blink of an eye.

The company’s official announcement reads as follows:

“As a result of a server migration project, any photos, videos and audio files you uploaded more than three years ago may no longer be available on or from MySpace.  We apologize for the inconvenience.  If you would like more information, please contact our Data Protection officer.”

That’s it. Even worse, the migration happened more than a year ago, in February 2018.  At that time, users took to Reddit to complain about not being able to access content that was more than three years old.  Eventually, the level of complaints grew to the point that the company could no longer ignore it and finally came clean.

IT managers and business owners should take notes on this incident.  This is possibly one of the worst handlings of a data loss incident we’ve seen in recent history.  Not only was the company completely uncommunicative for more than a year, when they did finally make an announcement, it was terse.

Describing that level of data loss as an ‘inconvenience’ is not just insensitive, it’s bad business.  If the company was struggling before, that goes double now and worst of all, it was, from start to finish an entirely self-inflicted wound.

In any case, if you are, or were a MySpace user at some point, most of your older data is probably gone forever.

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.