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Microsoft Issues Update To Fix User Printing Problems

By June 29, 2020May 5th, 2022Technology News

Microsoft hasn’t had great luck with its Windows 10 updates in recent months. Often, in their quest to improve the OS in one area, they inadvertently break something else.

The company’s June 9th update is a classic case in point. On installing the update, a small number of Windows 10 users began experiencing issues with printing.

This lead to the company taking the somewhat unusual step of issuing an out-of-band patch to address the matter.

The company recently announced the optional patch via the following tweet:

An out-of-band optional update is now available for the following versions of Windows 10 on the Microsoft Update Catalog to address a known issue in which certain printers may be unable to print after installing updates released on June 9, 2020.”

A subsequent tweet recommended the update for Windows 10 versions 1909, 1903, 1809, and 1803, if machines running those versions are experiencing difficulty printing.

Although this is very good news, the patch offers no help for users running older versions of Windows 10. Some of them are also experiencing trouble printing. Not to worry, Microsoft also announced that they’re working on an additional out-of-band patch for those using other affected versions of Windows. So if you’ve been having trouble getting your printer to work with your OS after you installed a security update, help is on the way.

In the meanwhile, if you absolutely need to get something printed before the Microsoft patch is available, you can work around the issue by temporarily uninstalling the June 9th update that seems to have caused the problem Then try reinstalling it once you’ve printed the files you absolutely need to print.

This is far from a perfect solution, as the June 9th update provided a number of important security fixes, but some users may consider it a worthy short-term trade off. If you go that route, proceed with caution!

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.