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Microsoft Ending Forum Support For Older Operating Systems

By June 20, 2018February 28th, 2023Technology News

Big changes are coming from Microsoft starting in July (exact date unknown), and it has potentially dire implications if you’re using some of the company’s older technology.

Microsoft announced that in July, they’ll no longer provide forum-based support for a wide range of products and software, including:

  • Microsoft Band
  • Zune
  • Surface Pro
  • Surface Pro 2
  • Surface RT
  • Surface 2
  • Microsoft Security Essentials
  • Internet Explorer 10
  • Office 2010
  • Office 2013
  • Windows 7
  • Windows 8.1
  • Windows 8.1 RT

Although the company didn’t cite a specific reason for the change, it seems obvious that this is another move to push people into buying the latest and greatest of the company’s offerings.  Unfortunately for them, the announcement has been met with more than a little hostility, and for good reason.

Consider that the company has pledged to continue to support Windows 7 until 2020, and Windows 8.1 (and variants) until 2023.  Given that we’re still quite some distance from those EOL dates, closing an important avenue of support for a product the company is still ostensibly supporting seems a bit premature.  Nonetheless, there’s no indication at this time that the company has plans to extend the forum support for any of these products beyond July.

In some instances, this won’t prove to be problematic.  Few people still use Internet Explorer 10 as anything more than a curiosity, and Zune was never especially popular, so the loss of those forums isn’t likely to cause much backlash. However,  in the case of Windows 7 and 8.1, not only has the company pledged support for years to come, but those products are still actively used by a significant minority around the world, and those users aren’t thrilled with the recent announcement.

In any case, given that the company is unlikely to change course, this is all the more reason to make upgrading a priority if you’re still using any of the products mentioned above.

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.