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Luxury Brand Louis Vuitton Experiences Data Breach Concerns

By October 8, 2020May 5th, 2022Cybersecurity

If you’re a fan of the luxury fashion brand Louis Vuitton, be advised that the company recently and quietly fixed an issue on their website that may have been exploited by hackers before the company became aware of it. The problem was discovered by independent researcher Sabri Haddouche, who, following proper responsible reporting protocols, reached out to the company and informed them of the issue.

Unfortunately, their response was frustrating and read in part, as follows:

“Thank you for contacting Louis Vuitton. In response to your query, we regret to inform you that we are not able to answer favorably to your sponsorship proposal. We thank you for your understanding and your interest in Louis Vuitton and wish you a pleasant day.”

An unusual response, to be sure, but Haddouche kept trying to make contact with someone who at least knew what it was he was attempting to tell them. Finally, he was successful on that front and the company moved to correct the issue.

The crux of the issue was this: The website allowed users to view their own account details but the account numbers were sequential, and part of the URL. Haddouche noticed this when he saw his account number in the URL and tried simply incrementing it by +1, which brought up an entirely different user’s account information.

There is no evidence that hackers discovered and made use of this simple exploit before Haddouche reported it and the company corrected it. The truth is that they may well have, so if you have an account on Louis Vuitton’s website, be aware that whatever personal information you had stored in your account profile may have been compromised.

Kudos to Sabri Haddouche for his dogged determination in getting the company to pay attention to the issue.

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.