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Lenscrafters And Other Luxottica Eyewear Patients Had Information Breached

By November 20, 2020May 5th, 2022Cybersecurity

Luxottica is the latest company to fall victim to relentless hackers.

Even if you’re not familiar with the name, if you wear glasses or contacts, you might have dealings with the company even without realizing it.

As the world’s largest eyewear company, they produce all the best-known brands, including:

  • Ray-Ban
  • Oakley
  • Oliver Peoples
  • Ferrari
  • Michael Kors
  • Bulgari
  • Armani
  • Prada
  • Chanel
  • Coach
  • And many others

In addition to that, they work closely with all the biggest names in eye care, including EyeMed, LensCrafters, Target Optical and others.

Unfortunately, if you’ve gotten your eyes examined at any of the places just mentioned, or if you own a pair of glasses bearing one of the brand names mentioned above, you may have reason to be concerned. The recent hack exposed personal and protected health information for patients utilizing the care centers we mentioned above.

According to the notification the company sent out last week, hackers were able to breach the company’s defenses by way of their appointment scheduling app.

Once in the system, Luxottica determined that personal, protected customer information may have been compromised. The data potentially included the full name of the patient, any contact information saved in the system, appointment date and time, the patient’s health insurance policy number, and any notes your doctor may have entered into the system relating to prescriptions, health conditions or recommended procedures.

In addition to that, if you had saved your payment card information or social security number in the system, those items are also at risk. At this point, the company has provided no specific information about the scope and scale of the breach, so there’s no way of knowing exactly how many patient records were compromised. Out of an abundance of caution, if you get your glasses from any of the companies mentioned above and you scheduled your eye appointment online, the safest course would be to assume that your data has been compromised and proceed accordingly.

It’s unfortunate, but this will certainly not be the last high profile attack we read about this year. Stay vigilant out there, and stay safe.

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.