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IT Outsourcing has become increasingly important in the wake of the coronavirus pandemic. In addition, with the business environment increasingly challenging due to supply chain issues, SMBs are under pressure to optimize their operations and are turning to the IT outsourcing model to ensure their business’s survival. Working with an MSP (Managed Service Provider) can bring many benefits. However, it is essential to properly prepare for these services to ensure the best possible outcome. Olmec’s IT Outsourcing New Jersey team specializes in providing reliable IT Outsourcing services to local businesses.

IT Outsourcing is a simple and cost-effective way of utilizing the expertise of skilled contractors without the need to keep it as an in-house business function. It is prevalent in the IT and payroll sectors, having been a popular business strategy. However, IT outsourcing has completely revolutionized how Small and Medium Businesses (SMBs) operate and has become an essential tool for success.

This article will outline the essential pros and cons of outsourcing IT to help you make the right decision for your business.

Solving problems fast and effectively. two colleagues working together on a computer.

Advantages of IT Outsourcing

1. Ability to Focus on Core Competencies

IT outsourcing benefits businesses by improving their ability to focus on their core competencies. This can give them the time and resources to focus on the other essential aspects of their business, allowing employees to focus on what they excel at and outsourcing for the more technical tasks. By leveraging the expertise of outsourcing partners, small business owners can free up more time to focus on growing their business and improving their bottom line.

IT Outsourcing can be hugely beneficial for businesses in non-IT sectors. With the right team of professionals, you can maximize your resources and ensure your company runs efficiently. With a team of experts, you can free up your staff to focus on their core responsibilities, while the outsourced team can provide timely and cost-effective services. This way, you can ensure that your business is well-equipped to meet the demands of the ever-changing market.

2. Cost Reduction

IT Outsourcing can be a cost-effective solution for businesses. It eliminates the need to invest in expensive hardware or software, ensuring access to a highly flexible IT infrastructure. In addition, with IT outsourcing, businesses only pay for the infrastructure they are using, allowing for easy scaling up or down according to the needs of the company. This can result in significant savings in terms of costs, giving businesses more flexibility and control over their IT investments.

IT Outsourcing can be an excellent way for businesses to reduce labor costs. With an MSP, you can access the best IT tools and professionals without the need for hiring and training new staff. It will help improve workflow efficiency, optimize operations, and save on initial costs associated with recruitment. In addition, by outsourcing your IT needs, you can ensure that you are working with the best professionals without the associated costs of hiring and training.

3. Improving Productivity and Efficiency

IT Outsourcing can be a powerful tool for businesses to maximize their profits and efficiency. By Outsourcing processes your company does not specialize in, you can save time and devote it to the core processes that can provide the most profit. Additionally, you can leverage different time zones to outsource work overseas, allowing your business to continue generating profit even when your staff is unavailable.

Furthermore, multiple projects can be undertaken simultaneously, increasing your business’s productivity and efficiency. Ultimately, IT Outsourcing is a beneficial solution to help optimize your business’s performance.

Disadvantages of IT Outsourcing

1. Lack of Control

For small businesses, IT outsourcing can take a lot of work. It involves entrusting essential business operations, such as IT, accounting, or payroll services, to an external provider, which means relinquishing some control over the business. While this may be a challenge, it is essential to consider if you are looking to grow and develop.

Expanding your partner network can widen the scope of your operations and enhance your market presence. However, it is essential to remember that you will relinquish some control with IT outsourcing, and choosing a reliable and trusted provider is essential.

2. Communication Issues

Outsourcing IT services can be an excellent way for businesses to increase efficiency and save costs. However, when working with an external service provider, it is essential to consider the potential communication difficulties associated with geographical distance. Working with a local vendor can avoid language barriers, time zone differences, and other potential issues.

Nevertheless, it is critical to creating a plan defining the point of contact and specifying the frequency, time, and communication channels between you and your IT partner. This plan should be tailored to your business’s needs and reviewed and updated regularly. Doing so will ensure your business can quickly contact your IT partner whenever needed.

3. Security Issues

Trust issues and data security are major concerns for businesses when outsourcing services. After all, you are sharing everything from your business procedures to information about your end clients and third parties, making the security of your intellectual property and confidential data a paramount concern.

Without proper security protocols, your IT service providers can misuse your sensitive data or, even worse, release your idea in their name. To safeguard against such risks, it is essential to incorporate all security protocols and protect your data.


For businesses considering IT outsourcing, it is essential to understand the risks and benefits associated with the process. While each company has unique requirements and needs, IT outsourcing has a range of pros and cons that should be considered when making a decision. Therefore, it is vital to carefully evaluate the advantages and disadvantages of outsourcing IT to ensure that the chosen plan is successful and can help revitalize company efficiency and profit. With the right approach and careful consideration, IT outsourcing services can offer businesses many advantages. To gain more insight, please contact our expert team at Managed IT Services Atlanta for assistance.

Chris Forte

Chris Forte, President and CEO of Olmec Systems, has been in the MSP workspace for the past 25 years. Chris earned his Master’s Degree from West Virginia University, graduating Magna Cum Laude. He was a past member of the Entrepreneurs’ Organization, a current member of the New Jersey Power Partners and Executive Association of New Jersey, where he has previously served on its board of directors. In his spare time, Chris enjoys traveling with his family. He also admits to being a struggling golfer and avid watcher of college football and basketball. He currently lives in Boonton Township, NJ with his wife, two daughters, son, and black lab Luna.