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Hackers Are Already Targeting Disney Plus Accounts

By November 27, 2019May 9th, 2022Cybersecurity

In case you weren’t already aware, Disney recently launched a new video streaming service called Disney+ which has been driving Netflix and other established streaming services crazy with fear and apprehension since it was first announced.

If the early indications are any clue, Netflix has little to worry about, but Disney has their hands full.

Mere hours after the service was launched, complaints started flooding in, and not just on Disney’s website.  Angry customers were taking to Reddit, Twitter, and other social media outlets to complain that their accounts had been hacked the same day they began using them.

As this was happening, hold times at Disney’s support center surged past two hours, which only increased customer frustration.  Worst of all, researchers quickly discovered tens of thousands of Disney+ user account details for sale on the Dark Web, with prices starting as low as $3 per account.

If you were one of the lucky customers who didn’t get your account hacked, your experience with the service still may not have been stellar.  Many users who could get on it had complaints that they were either completely unable to stream the offered content, or that the streaming speeds were so low that the videos were essentially unwatchable.  These reports, however, were largely drowned out and lost in the shuffle given how many users had their accounts hacked on day one.

One thing that’s conspicuously absent from the Disney+ service is a two-factor authentication option.  While this isn’t a magic bullet that would have solved all of the company’s launch day issues, it would have made it significantly more difficult for hackers to disrupt the launch of the service to the extent that they did.

Disney will no doubt survive and recover from the debacle, but as of now, they have a well-deserved black eye over the affair.

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.