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eBay Database Compromised: Change Your Passwords Today

By May 22, 2014March 7th, 2023Blog, Cybersecurity

security-265130_640 (1)E-Commerce and auction giant eBay confirmed yesterday that the website did indeed take a hit from hackers, and that the database that contains user passwords and usernames was compromised.

At the moment, eBay believes that no financial information was accessed. This means that any payment methods, including eBay-owned PayPal services, should be secure. Still, the company is insisting that all users change their passwords immediately to protect their accounts. This is even more important for merchants and those who have stored PayPal and credit card information in eBay to “one-click” pay for an item.

This report comes after a blog was posted to PayPal’s official website titled “eBay, Inc. Asked All eBay Users to Change Passwords.” When the blog link was clicked, the page was blank, causing further panic in eBay and PayPal users alike. Later that day, eBay posted their own version of the blog, which can be read here. The blog states that the hack happened during late February or early March. Login credentials of employees were first compromised, which is what led to the leak of user data. This went undetected until about two weeks ago.

The auction website also stated that all of the information stored on PayPal is safe as it is stored in a different location and is encrypted. However, information that was compromised on eBay’s website includes email addresses, physical addresses, phone numbers, names, usernames, and passwords. So if the username and password for your PayPal is the same as that of your eBay account, change that password immediately as well.

As of now, eBay is working with law enforcement and experts to ensure that this not only never happens again, but that financial data is even better protected after the breach.

For commonly asked questions, eBay has composed another FAQ blog located here.

Chris Forte

Chris Forte, President and CEO of Olmec Systems, has been in the MSP workspace for the past 25 years. Chris earned his Master’s Degree from West Virginia University, graduating Magna Cum Laude. He was a past member of the Entrepreneurs’ Organization, a current member of the New Jersey Power Partners and Executive Association of New Jersey, where he has previously served on its board of directors. In his spare time, Chris enjoys traveling with his family. He also admits to being a struggling golfer and avid watcher of college football and basketball. He currently lives in Boonton Township, NJ with his wife, two daughters, son, and black lab Luna.