Co-managed IT Services

Are you looking to strengthen your in-house IT team? Look no further! Olmec Systems is a comprehensive co-managed IT services provider that offers support and expertise to meet your needs.

Talk with our IT Experts

Can your IT team use a boost?

Our co-managed IT services are designed to complement your existing IT team, providing the additional support and expertise they need. Your IT team are the technology superheroes of your company. But even superheroes need sidekicks.

By partnering with Olmec Systems, you gain access to a team of experienced professionals who will work closely with your in-house IT staff. Our goal is to become an extension of your team, seamlessly integrating with your existing workflows and processes.

With our co-managed IT services, you can focus on your core business activities while we handle the day-to-day management of your IT infrastructure. We provide proactive maintenance and support to prevent issues before they arise, ensuring your systems run smoothly and efficiently.

What IT challenges are your team facing?

Companies often grapple with complex issues requiring specialized knowledge and skills as technology evolves. Partnering with Olmec Systems allows you to tap into our expertise and stay ahead of the curve. Our co-managed IT services are designed to assist businesses facing new IT challenges.

Our experienced IT professionals are here to help you overcome any new IT challenges you may be facing, whether it’s a security breach or a significant upgrade. With their expertise and resources, you can confidently tackle these obstacles.

You can navigate the ever-changing IT landscape by leveraging our co-managed IT services without overwhelming your internal resources. Our proactive approach ensures that potential roadblocks are identified and addressed before they become major obstacles.

Advantages of co-managed IT Services with Olmec Systems

We provide reliable and dependable co-managed IT support to all of our clients including:

Enhanced Expertise

With co-managed IT services from Olmec Systems, you benefit from a highly skilled team that brings a wealth of expertise to the table. This means access to specialized knowledge and technical support that can help you optimize your IT infrastructure and help your IT team solve complex problems they might be struggling with.

Scalability and Flexibility

As your business grows, so do your IT needs. With co-managed IT services, Olmec’s team is available to meet your increasing technology demands. No matter your businesses technology needs, our team provides your team with the resources it needs to continue growing.

Proactive Monitoring and Maintenance

Olmec Systems employs proactive monitoring and maintenance tools to keep your systems running smoothly. By continuously monitoring your IT infrastructure, we can identify and address potential issues before they become significant problems. This proactive approach minimizes downtime, ensures that your business operations remain uninterrupted, and frees up your IT team to focus on other projects.

Improved Security

Data breaches and cyber threats are major concerns for businesses of all sizes. Olmec Systems offers co-managed IT services to strengthen your cybersecurity defenses. We implement robust security measures, conduct regular vulnerability assessments, and keep your systems updated with the latest patches. This proactive approach safeguards sensitive data, protects your business from cyberattacks, and relieves your internal IT teams of this crucial responsibility.

Cost Savings

Co-managed IT services can significantly reduce your IT costs. By partnering with Olmec Systems, you prevent burnout, which prevents higher turnover, which lessens the cost of re-hiring and re-training staff on a regular basis. Additionally, you benefit from predictable monthly costs, as co-managed services are typically offered on a subscription basis. This predictable pricing model allows for better budgeting and helps prevent unexpected IT expenses.

Control over existing IT operations

Our co-managed IT services allow organizations to control their IT operations fully. Our staff is a complement to your staff. An extension, not a replacement. This allows you full control of your existing IT operations and a chance to enhance them.

Hardware & Software Support

We take care of choosing and implementing the most relevant, and industry-leading hardware and software solutions for you. Our longstanding partnerships ensure that you always get the most premium service and best deals possible on a wide range of premiere solutions.

Our SLAs (Service Level Agreement) and contracts explicitly define the kind of service you can expect, including complete equipment description and other additional services, as you may need them.

Contact Olmec today to drive better outcomes for your business through our bespoke IT Support Services in New Jersey.

SPEAK TO OUR TEAM

Olmec’s Co-Managed IT Services Include

Cyber Security Management
Backup & Disaster Recovery
Cloud Management
Dedicated Network Administration
Server Management
Escalation Support for your Internal IT Team
Help Desk Support & Management
Hosted Infrastructure Management
Hardware Procurement & Management
Managed Endpoint Security
Network, Server, and Application Monitoring & Management
Contract-based IT resources
Onsite Services
Layered Security Solutions
Virtual CIO / CTO
Technology Strategy Development and Management

Most Common
IT Support Challenges
in New Jersey

Are you experiences any of the following challenges with your current IT Support systems?

Are you unhappy with the overall quality of support provided by your current IT Support company?

Do you feel you could be achieving more outcomes from the cost you have incurred in deploying and managing your IT systems?

Are you plagued with poor response times from your current IT Support provider?

Do you need a quick & reliable IT Support provider to maintain & monitor your overall IT operations?

If you answered yes for any of the above, you are in need of nationally recognized IT Support from an experienced, local New Jersey IT company.

Olmec offers 24/7 IT Support and Help Desk Support with zero to minimal downtimes and first call resolution. If your IT team is struggling to keep up with your technology needs, it might be time to give them a hand. It’s time to give them the gift of a co-managed service provider. It’s time to call Olmec.

SPEAK TO OUR TEAM

“Every business we support gets a dedicated point of contact, defined response time commitments, and a team that treats your uptime like our own. If we ever fall short of what we've promised, we don't just apologize, we fix it and show you exactly how we'll prevent it from happening again.”

Jason Manteiga
Vice President

Chris Forte
President & CEO

Why Clients Trust Us as Their Go-To Tech Support Partner

Eliminate Your Technology Headaches Once and For All with Olmec's Strategic Approach.

30+

Years of Exceptional Service

365

Days Emergency Assistance

99%

Customer Satisfaction Rate

Why Olmec?

Everything Olmec offers you centers around one thing: minimizing technology problems and getting your team back to work.

Years in
business

25+

Endpoints under
management

9000+

Number of Tickets
closed in 2020

57,031+

Average Client
Satisfaction rating

99.2

Network Design & Installation

Maybe you’ve outgrown your current network, or maybe it’s just not working the way it used to. Either way, it’s time for a better, faster way to connect your office computers, and we’ll make it happen for you in three simple steps:

Network Design

Your Lead IT Officer creates a network plan for you that meets your goals and budget. It’s perfect for your current needs, but it’s also expandable to accommodate your future growth. Olmec is an authorized reseller for top hardware and software manufacturers like HP, Cisco and Microsoft, and we use this industry-leading equipment when we build your network.

Network Installation

After testing and configuring all of the equipment in our labs, we’ll bring it to your office for installation. This way, there are no surprises or complications at the job site, so we can get everything set up quickly, with as little disruption as possible.

Network Maintenance

We’ll keep things running smoothly with ongoing network maintenance, plus support whenever you need it from Microsoft-certified field technicians – remote or onsite.

We’ve done design and installation for almost every industry out there, including financial, medical, legal, real estate, manufacturing, food service, retail, and many more. We’ll bring the same smart, quality design to yours, too.

SPEAK TO OUR TEAM

IT Infrastructure Relocation Services
in New Jersey

Moving is exciting. Moving is also stressful. Make it more of the former and less of the latter – let Olmec handle all of your IT-related relocating duties. Our moving experts will cover all the bases securely and quickly, including:

Relocation planning and timing strategies
Coordination with other vendors, including Internet service providers, office movers, furniture suppliers, architects, and building management
Facilities planning, including voice and data cabling, server room configuration and arrangement, power considerations, and HVAC requirements
Business operation considerations, including security impact, VoIP planning, changes in worker access, telecommuting, and new operating policies
Complete setup at your new location
Recycling old equipment

Words from our Clients

”Olmec Systems has supported our computer network for the last 8 years. As a medical practice with 6 locations in Central New Jersey, we depend on our computer systems for our medical records and scheduling patients. We cannot afford to have any interruption in service and the techs at Olmec Systems respond rapidly to our needs. In fact, our computer systems functioned beautifully during Hurricane Sandy despite widespread power outages.
Millennium Eye Care, LLCManaging Partner

”Olmec has made such a difference for our company. Their customer service is outstanding. Their response time is impressive. Their professionalism and knowledge are unmatched. Their technicians are extremely informative and pleasant to work with. They give me piece of mind. Thank you, Olmec!
Windsor DermatologyOffice Manager

”Olmec Systems Inc has resolved our IT issues. They are the IT specialists on an as needed basis instead of hiring a full time IT staff. They were a perfect solution for our medium sized business. The engineers are always available, quick to respond and resolve any and all issues. There are times when an issue occurs on a weekend, and the problem is corrected before any one at our office arrives on Monday morning. Olmec monitors the system, makes you aware, and provides the solution. A professional, hardworking team of individuals who would be an asset to any business.
Meryl Diamond Ltd.CFO

IT Support New Jersey
trends & insights

Importance of Auditing Your Cloud Resources and Environment

By Sharon ArenaCloud Services, IT Consulting, IT Support

The global cloud data storage is expected to touch around 100 zettabytes of data by 2025. One way of determining the relative usage of cloud providers is to compare enterprise cloud spending.

January 25, 2022

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Co-managed IT Services

Can your IT team use a boost?

What IT challenges are your team facing?