Explore the eight commitments behind Olmec’s managed IT standard and use this practical checklist to compare support, monitoring, and service expectations.
Learn what proactive IT management involves, from system monitoring and network checks to patching, and how these practices help prevent costly downtime.
Understand what managed IT services actually include, how they differ from break-fix support, and why proactive IT management can better support a growing business.
Before recommending solutions, Olmec evaluates every client’s technology environment using a comprehensive 30-point IT readiness assessment. Learn what businesses often overlook and how identifying risks early helps build a stronger, more reliable IT foundation.
Not all managed IT SLAs are created equal. This article explains what New Jersey businesses should expect from a service level agreement, the promises that actually matter, and the red flags that signal it’s time to walk away from a provider.
Should your business manage IT internally or outsource it to a managed service provider? This article explores the real trade-offs New Jersey businesses face, including costs, expertise, scalability, security, and long-term operational efficiency.
By bringing together human expertise with AI-powered automation, this strategic acquisition extends New Charter’s ability to pioneer the future of IT for its clients. (Denver, CO) February 10, 2025 – New Charter Technologies, a portfolio company of Palo Alto-based private equity firm Oval Partners, has announced the acquisition of Orchestrate AI…