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Canadian Airport Beginning to Keep Track of Conversations

By June 18, 2012March 6th, 2023Technology News

Starting next month, the Ottawa/Macdonald-Cartier Airport is installing microphones in random locations – within the airport itself, as well as in planes – in order to track conversations. The conversation tracking isn’t limited to pilots or other staff members, however: the microphones are meant to record passenger conversations.

The technology is already in place in some areas of the airport, but microphones are still in testing phases. The Canadian Border Services Agency quite proudly states the fact that the technology is quickly on its way to other airports as well. They told a local Canadian newspaper that “it is important to note that even though audio technology is installed, no audio is recorded at this time. It will become functional at a later date.”

The CBSA also admits that the technology was installed and actually functional in other locations, such as border points, but where exactly remained undisclosed. The technology is being used in an effort to enhance “border integrity, infrastructure and asset security and health and safety.”

The CBSA union and the Ottawa airport are already concerned about workplace conversations and remarks being recorded. The union says that they were only informed about this technology this week – after it had already been installed.

In 2008, 58 crime groups reportedly worked out of airports in Canada alone. Typically, this included airport employees that helped move narcotics from one location to the next on planes.

“We have not received a privacy impact assessment regarding audio-video monitoring at the Ottawa airport,” said Valerie Lawton, spokeswoman for the airport staff. “If the CBSA were to introduce audio-video monitoring, our office would expect a full privacy impact Assessment, which we would review and make recommendations as necessary to protect privacy.”

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.