Digitization of Patient Health Information (PHI) has ushered in a revolution in the way patients access healthcare and even improved patient control over healthcare information and outcomes. IT solutions designed around digitized PHI have also had a remarkable positive impact on the quality of patient care. While digital information and digital tools have definitely improved the flow of information between patients and healthcare service providers and improved quality of operations, digitization comes associated with a number of cyber security risks that now threaten the integrity and privacy of patient health data. The value of healthcare information is such that cyber criminals count healthcare organizations among their most lucrative targets. The problem is further complicated by the fact that healthcare organizations often operate with very limited time, budget for technical expenses and very low levels of technical awareness and expertise. In-house IT systems are often run on legacy software, hardware and applications that are no longer supported with security patches and improvements.
This is why healthcare organizations often turn to third-party vendors and managed service providers, such as Managed IT Services New Jersey, in order to secure their IT framework and highly valuable patient data. Managed services for Healthcare IT brings on-board even more benefits beyond security and operational efficiencies. There are valid reasons why the global Healthcare IT Services market size is projected to grow at a CAGR of 13.2% in the next six years (2022-2028) and is expected to reach USD 570270 million by 2028, from USD 235740 million in 2021. In this article, we will take a look at some of the top benefits of engaging the services of healthcare managed IT service providers.
Top Benefits of Leveraging Managed Services for Healthcare IT
Meet a host of evolving compliance requirements
Compliance requirements in the healthcare industry are always evolving and getting more stringent especially when it comes to ensuring the security of patient data. It can be a task for healthcare organizations with limited technical capacities to understand and meet these compliance frameworks. This is where healthcare companies will be best served by the expertise of managed service providers who have niche expertise in making organizations industry compliant. Managed service providers can easily take care of end-to-end management of periodic compliance audits, user access management, encrypting company data, and even security awareness and training programs.
Better quality of patient care
It is easy for healthcare organizations to wonder how improving their IT systems can affect quality of patient care. In real world usage though, It makes a world of difference. Sluggish and outdated IT systems don’t just create problems for your employees but also compromise their ability to deliver superior patient care. These systems are often unreliable and not very secure that can result in large scale disruptions to your entire network, if and when an issue arises. Updating your software and hardware and getting the right people in place to take care of your IT systems can help you patch security gaps and more importantly, improve efficiency, foster better engagement and transparent communication between care providers and patients and help companies fine-tune internal processes for maximum efficiency. The right MSP partner also improves the healthcare organization’s access to the most relevant and cutting-edge technologies and technical expertise for even better results.
Your patients have all moved to mobile devices. Needless to say, healthcare organizations also need to implement mobile-friendly technologies in order to reach patients and provide a seamless digital experience. Implementing mobile technologies in the right can also unlock tremendous opportunities and potential for healthcare organizations. However, it also comes with its fair share of cyber security risks. Healthcare organizations can adequately manage these risks and leverage the benefits of workforce mobility including enhanced patient engagement, employee satisfaction and significantly reduced resource requirements and costs in terms of office space and infrastructure. The best way forward for organizations to embrace workforce mobility is to migrate to a cloud-based platform managed by a reliable MSP like IT Support New Jersey. Improved workforce mobility can also help organizations establish foundational competence over emerging areas of healthcare such as telemedicine and telehealth. As communication channels improve in terms of signal strength and reliability, healthcare organizations will be able to offer their services in far-flung or remote areas anywhere in the country or even across the globe with the help of telemedicine.
Significantly reduced IT costs
As already covered above, managing the extensive technical requirements of a healthcare organization in-house can be exorbitantly expensive. Companies need to invest not only in high upfront costs as they try to modernize their legacy infrastructure, but also in maintenance and upgrades. They also need to maintain the right technical skill sets in-house and recruit, train and manage more people with core technical competencies as technologies evolve. Without the added technical competence that comes with MSPs, managing downtimes can be prohibitively expensive. With the help of healthcare managed services, companies can significantly cut down on infrastructure and maintenance costs and avoid downtimes completely with predictive maintenance.
Improved response times
Response times in healthcare can mean the difference between life and death when it comes to patients. That is why it is critical for healthcare organizations to maintain the fastest response times possible. In order to maintain this level of service round-the-clock 24*7*365, healthcare organizations need the support of truly reliable managed services partners that guarantee response times, and on-demand communication and support.
Proactive security stance
In order to truly improve their security stance, healthcare organizations need to move from a proactive to a reactive stance when it comes to security. Domain-specific MSPs, such as IT Consulting New Jersey can help healthcare organizations meet all stipulations of increasingly stringent data security regulations. MSPs can help your company improve the security of your patient data with a variety of security services including identity-based security and encryption, identity and access management tools, data accountability, network segmentation and more.