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Apple Replacing USB-C Cables For Certain Models

By March 8, 2016March 6th, 2023Blog, Technology News

apple_replacing_usb-c_cab_121318_222827USB-C cable technology has enormous promise, so it’s a real shame that it has been plagued with so many issues in recent months. The problems for the new technology began a few months back, when it was widely reported that cheaply made USB-C cables were being shipped without power regulating features, meaning that you could completely fry any device you connected with the cable.

Now, Apple is reporting that their own USB-C cables on devices shipped between April and June 8 of 2015 could have a similar fault. Fortunately, this new problem isn’t as dire as the one reported previously, but it’s still an annoyance and inconvenience. In this case, if you have a bad cable, your MacBook may not charge at all, or if it does charge, it may only charge intermittently when it is connected to a power adapter.

The good news is that if you have a bum cable, you can get a no-hassle replacement. There are a number of roads open to you as far as getting the cable is concerned. You can reserve one via the MacBook’s “Genius Bar,” and you’ll receive it in the mail in a couple of weeks. If you purchased your computer during impact window, a replacement should already be on its way to you. If you’ve already purchased a replacement, you may be entitled to a refund. Contact Apple Support for additional details.

Checking your cable to see if you have one of the impacted ones is simplicity itself. All of the impacted cables are marked thusly: “Designed by Apple in California Assembled in China.” All of the redesigned cables are marked “Designed by Apple in California Assembled in China (cable serial number follows). If your cable doesn’t have a serial number on it, then you need a replacement. What could be easier than that?

Jason Manteiga

Jason J. Manteiga, Vice President of Olmec Systems, has been part of the company for over the past 20 years. He believes that having a great work environment and supportive team, is the ultimate key to success. Since being in the IT realm for over 25 years, Jason, along with Olmec Systems, has been on the Inc. 5000 “List of America’s Fastest Growing Private Companies” and Channel Futures MSP 501 “Top Managed Service Providers in North America,” along with other awards and nominations. Jason earned his Bachelor Degree in Information Systems from the New Jersey Institute of Technology. He also holds certifications in Microsoft MCSE, VMWare VCP, and Cisco CCNA. In his spare time, Jason is a contributor for The Center for Social & Legal Research (Privacy Exchange) and a member of the Morris County Chamber of Commerce. His hobbies include cycling and kayaking. He currently lives in New Jersey with his wife, two daughters and son.